
The Mortgage Lending Software Built for Modern Loan Officers
Why the Industry Is Rethinking Mortgage Coach
Mortgage Coach, now part of the Trust Engine brand, has long positioned itself as the go-to solution for mortgage presentation software. But over the past year, a growing number of mortgage loan officers and brokers have been expressing frustrations about the platform’s complexity, learning curve, and lack of agility.
At Mortgage Maker AI, we’ve been listening. Our platform was built with the modern loan officer in mind, specifically designed to simplify workflows, enhance borrower communication, and positioning you from login to loan strategy faster.
If you’ve been considering a switch or exploring alternatives, here are the four key reasons mortgage professionals are making the move to Mortgage Maker.
1. Clarity Over Complexity
Mortgage Coach Users Say It's Overbuilt
Many users describe Mortgage Coach as clunky or overly complex. Between multiple layers of navigation, buried settings, and rigid workflows, users often find themselves overwhelmed during what should be a simple loan presentation task.
Mortgage Maker Is Built for Simplicity
Mortgage Maker AI streamlines the mortgage presentation experience with an intuitive, modern interface that gets out of your way. No complicated menus. No second-guessing where to find key settings. Just fast, efficient, and intelligent mortgage lending software that helps you close faster and communicate more clearly. Isn’t that the goal after all?
2. Customization That’s Easy to Use
Mortgage Coach Requires a Deep Dive to Set Preferences
A common Mortgage Coach user frustration is not knowing how to set default views, fees, or templates without attending advanced training sessions. For busy loan officers, that’s a problem. Shouldn’t the initial onboarding process be quick and efficient leaving no feature or functionality stone unturned?
Mortgage Maker AI Lets You Set It Once and Go
Mortgage Maker lets you quickly configure defaults—like closing cost templates or report layouts—so every presentation is ready to go in seconds. Spend more time advising borrowers and less time digging through settings, battling confusion, and pulling out your hair trying to figure out how a mortgage presentation software platform is supposed to work.
3. Faster Onboarding and Time to Value
Some Mortgage Presentation Software Platforms Take Weeks to Learn
Loan officers using Mortgage Coach often report feeling like they need weeks of training to truly master the tool. In today’s fast-moving market, that onboarding friction is a deal-breaker. Are you more interested in spending weeks trying to figure out how to efficiently use mortgage SaaS platforms or does learning everything from A-Z and be off and running on day one sound more attractive?
Mortgage Maker AI Users Ramp Up in Days
Mortgage Maker AI new users often complete their first full client-ready loan presentation on day one. With built-in guidance, self-service tools, and hands-on support, we make it easy to hit the ground running. One user even joked they could teach our platform after just a few days of use – a true testament to the learning simplicity and comprehensive overview the Mortgage Maker AI team provides to all users.
4. Smarter Support and Complete Training
Mortgage Coach Leaves Key Features Uncovered
Several Mortgage Coach users shared that important features—like customizing defaults—were never covered in their initial training. That leads to wasted time and missed opportunities.
Mortgage Maker Provides Comprehensive Support and Success Resources
From personalized onboarding to on-demand support and live chat, Mortgage Maker ensures no feature goes unexplained. Whether you are an individual LO or part of a team, we equip you with the right tools to thrive. Anything less is unacceptable.

Mortgage Lending Software Should Empower, Not Complicate
If your current mortgage presentation software platform feels like more of a burden than a solution, it’s time to explore something built with your daily challenges in mind. Mortgage Maker AI empowers loan officers to:
- Close more deals
- Deliver stunning, data-rich borrower presentations
- Customize everything without frustration
- Save time and convert more leads
You do not need to settle for outdated workflows and complex training processes. Upgrade to mortgage lending software that understands your business and puts you—and your clients—first.
Ready to See the Difference?
Take Mortgage Maker AI for a test drive and experience the platform that’s changing how top-performing loan officers operate. Sign up for a free trial or schedule a demo today by clicking the button below.
Would you rather schedule a 1:1 walkthrough of the Mortgage Maker AI mortgage lending software? Click “Schedule 1:1 Demo” instead.
About The Author
John Trader
As Vice President of Marketing at Mortgage Maker, I lead initiatives to strengthen our brand and communicate the value of our innovative AI solutions to mortgage professionals. With 15+ years in marketing and communications across technology and financial services, I specialize in solving challenges through data-driven insights and technology resources. My experience includes crafting strategies that optimize campaigns and foster client engagement. At Mortgage Maker, I leverage this expertise to empower mortgage loan officers with tools that drive success in a competitive market.